{"id":8427,"date":"2025-03-11T20:57:19","date_gmt":"2025-03-11T19:57:19","guid":{"rendered":"https:\/\/schron.szczecin.pl\/?page_id=8427"},"modified":"2026-01-28T15:01:06","modified_gmt":"2026-01-28T14:01:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/schron.szczecin.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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We invite you to join us in uncovering the secrets of the Szczecin Underground Routes!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tClick here to watch the video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \n \n Where can I buy a ticket?<\/span>\n\n \n
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Tickets for the tour can be purchased at the Underground Routes ticket office, located at the staircase descent in the glass pavilion on platform 1. One ticket grants access to three routes, marked by colors.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is a reservation necessary?<\/span>\n\n \n
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Individual tourists do not need to make a reservation. The Underground Routes can be visited from 12:00 PM to 4:00 PM, with the last tickets sold at 3:00 PM. The average tour duration is between 1 to 1.5 hours.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I book a guided tour for a small group?<\/span>\n\n \n
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Guided tours are only available for groups of at least 15 people.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I join a guided tour group?<\/span>\n\n \n
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Unfortunately, it is not possible to join reserved guided tour groups.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is it possible to visit outside of opening hours?<\/span>\n\n \n
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Visiting outside of opening hours is only possible for groups with a prior reservation and a guide.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I buy a ticket for just one route?<\/span>\n\n \n
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Individual tourists purchase one ticket, which grants access to three interconnected routes:<\/p>

\u2013 Red: \u201cWorld War II\u201d<\/p>

\u2013 Blue: \u201cCold War\u201d<\/p>

\u2013 Yellow: \u201cSelfie with the PRL\u201d<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I buy a ticket in advance?<\/span>\n\n \n
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We do not sell individual tickets in advance. There is no need for this, as tickets are available at the ticket office.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I buy a ticket online?<\/span>\n\n \n
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We do not offer the option to purchase tickets online.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Where does the tour start?<\/span>\n\n \n
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The tour starts in the former passenger tunnel under platform 1, where the ticket office is located. After the tour, visitors return to the same place.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can foreign visitors tour on their own?<\/span>\n\n \n
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Yes, foreign visitors can tour on their own. The routes are described in Polish, English, and German, and we also provide scripts. At the beginning of the tour, visitors receive an introduction in over 20 languages.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n \n \n How should I prepare for the tour?<\/span>\n\n \n
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The temperature inside the facility is a constant 15\u00b0C. We recommend wearing a light sweater and comfortable, closed-toe shoes.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is there an age limit for visitors?<\/span>\n\n \n
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Minors cannot visit the Underground Routes without adult supervision.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Are there restrooms available?<\/span>\n\n \n
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Due to the historical nature of the facility, there are no restrooms within the Underground Routes. The nearest restrooms and ATMs are located in the station hall.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I leave my luggage?<\/span>\n\n \n
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Individual tourists with larger luggage are asked to use the luggage lockers at the station.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What items are not allowed on the tour?<\/span>\n\n \n
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Sweet drinks and coffee are not allowed on the tour, as they can cause stains on the historic tiles.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How long does the tour take?<\/span>\n\n \n
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The average tour duration is between 1 to 1.5 hours.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can minors visit?<\/span>\n\n \n
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Minors can only visit under the supervision of an adult.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I get lost?<\/span>\n\n \n
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The three routes are interconnected and clearly marked, making it unlikely for even a child to get lost. After the tour, visitors automatically return to the starting point.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Are pets allowed?<\/span>\n\n \n
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No animals are allowed on the premises.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How do I find the entrance?<\/span>\n\n \n
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The main entrance is located on platform 1 in the glass pavilion. Additionally, there is a quick entrance right next to the main entrance, from the side of 2 Krzysztof Kolumb Street. All information and detailed directions on how to reach us are available on our website, where you can also watch an instructional video.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

We invite you to join us in uncovering the secrets of the Szczecin Underground Routes! Click here to watch the video Where can I buy a ticket? Tickets for the tour can be purchased at the Underground Routes ticket office, located at the staircase descent in the glass pavilion on platform 1. One ticket grants […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-8427","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Szczecin Underground Routes - Gallery of Thematic Exhibition<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/schron.szczecin.pl\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Szczecin Underground Routes - Gallery of Thematic Exhibition\" \/>\n<meta property=\"og:description\" content=\"We invite you to join us in uncovering the secrets of the Szczecin Underground Routes! Click here to watch the video Where can I buy a ticket? 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